"Inside the walls of the hotel is like a jungle, with foliage everywhere."
Kevin from United States
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"Absolutely the best hotel we stayed at in Yucatán, Beautiful, clean hotel and a fitness studio was well equipped and the infinity pool our highlight!"
Julia from Denmark
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"The hotel was really nice with swimming pools and tropical garden."
Knappskog from Norway
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5-star hotel in Tulum with private cenote access and rooftop infinity pool
Accommodations
Copal Tulum Hotel offers spacious accommodations with various private pool options. Each room includes private balconies or outdoor terraces with garden or jungle views. Room types range from studios to three-bedroom apartments, all with private bathrooms and daily housekeeping.
Wellness and Spa
The on-site spa and wellness center provides holistic treatments incorporating Mayan techniques. Massages, facials, and body scrubs are available in treatment rooms or in the private cenote. The fitness center offers yoga classes, fitness classes, and personal training sessions.
Dining
The hotel houses two on-site restaurants: Copal Gastro Bar and Kokoro Japanese restaurant. Copal Gastro Bar serves breakfast, lunch, and dinner with continental, à la carte, vegetarian, and vegan options. Kokoro is a rooftop sushi restaurant offering traditional Japanese dining with locally sourced ingredients.
Pools and Recreation
The hotel has two outdoor swimming pools, including an infinity rooftop pool with panoramic views. The main pool is set in the central courtyard surrounded by jungle vegetation. Guests also have exclusive access to a private cenote for swimming and relaxation.
Location and Services
The hotel is located in Aldea Zama, 1.9 km from Tulum Bus Station and 4.7 km from Tulum Archeological Site. Tulum International Airport is 39 km away, with a paid shuttle service available. The hotel offers free on-site private parking, electric vehicle charging, and bicycle rental for exploring the area.
Highlights
Location: Aldea Zama, 1.9 km from Tulum Bus Station
Rooms: Accommodations with various private pool options
Dining: Japanese rooftop dining at Kokoro
Wellness: Spa with Mayan techniques and private cenote
Pools: Infinity rooftop pool and private cenote
Services: Free on-site parking and bicycle rental
“Copal Tulum feels carved from the jungle itself, a boutique wellness escape deeply rooted in Mayan tradition. Its rooftop infinity pools and culinary experiences are standouts, but the real draw is its private cenote-a rare gem. This is a place for those who seek cultural immersion alongside their poolside cocktails.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Premium Double Jungle Room Rooftop Private Pool Garden View 1 King Bed
2 persons
800 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Jungle Room Terrace 1 King Bed
2 persons
485 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe Studio Jungle Terrace Garden View 1 King Bed & 1 King Sofa Bed
2 persons
810 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.4/10Review score
General
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Yoga class
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Outdoor dining area
Children
Cots
Babysitting/Child services
Spa & Leisure
Infinity pool
Rooftop pool
Sun loungers
Sun terrace
Spa & wellness centre
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
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Copal Tulum Hotel Location
Aldea Zama Ixchel, Tulum, 77760,
Map view
City landmarks
Beach
Tulum Archaeological Site
2.2 mi
Museum
Parque Nacional de Tulum
1.9 mi
Landmark
Las Pinturas
3500 ft
Landmark
MiNiAtUrE art Gallery
3300 ft
Landmark
Piramide del Pensamiento Positivo
3500 ft
Store
Mixik
3100 ft
Landmark
Tulum Underwater
1.1 mi
Landmark
Panna e Cioccolato
3200 ft
Gallery
Hernandez Gallery Tulum
3200 ft
Landmark
Dunosusa
2000 ft
Landmark
Pyramid of positive thinking
2200 ft
Landmark
Taiyari Consciousness & Healing Concept
2200 ft
Landmark
The Cave Eco-Tours
2200 ft
Landmark
Carlos
2300 ft
Landmark
Casita Xaman
1.0 mi
Landmark
Santa madre de Guadalupe
2400 ft
Landmark
Laguna Kaan Luum
1.1 mi
Landmark
Dive Tulum
2500 ft
Landmark
ProTec Advanced Training Facility
2500 ft
Landmark
Lilli's renta bike tulum Mexico
2600 ft
Park
Parque Dos Aguas
2600 ft
Landmark
Boheme Tulum
2700 ft
Landmark
Get Wet Dive Shop
2700 ft
Mall
Super Chedraui
1.1 mi
Landmark
Manzano's Expeditions
2800 ft
Landmark
Parque Dos Ojos
1.5 mi
Gallery
La Hoja Verde
2900 ft
Landmark
Terreno Expoferia
4200 ft
Public Building
Casa de la Cultura
4800 ft
Landmark
Dos Aguas Park
1.0 mi
Nearby
Pyramid of positive thinking
1600 ft
Restaurants
Norita Tulum
1100 ft
Nak Be
Cafe Galeria Tulum
1600 ft
Itzamna 127 Aldea Zama
Ki'Kil
1600 ft
Mza 26 Calle Itzamna Inside the Hotel Naay
The Pitted Date Vegan Restaurant
2000 ft
Condominio Maestro
Totem Restaurant & Jazz Lounge
2500 ft
Condominio Quinto Sol
La Colifata
2200 ft
MZ26 Lote 96
Restaurante Bejuco
2300 ft
Mza 26 Calle Itzamna Lot B88 Aldea Zama Mza 26
Safari Comedor Zama
2300 ft
Calle Itzamna Manzana 26 Lote 13
Los Fabulosos Tacos Tulum
4300 ft
Avenida Tulum Esquina Beta Sur
El Quinto Sol Tulum
3500 ft
Calle Centauro Local 3 Esquina con avenida principal
El Vegetariano Mar y Tierra
4000 ft
Calle Sol Oriente 25 Between Centauro Sur & Orion Sur
Explore Tulum
Nearby Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins overlooking the Caribbean, offering stunning views and rich history. Guided tours available for deeper insight.
Parque Nacional de Tulum
10-minute drive
Natural park featuring beautiful beaches and hiking trails. Ideal for diverse wildlife viewing and scenic picnics.
Cenote Zacil-Ha
25 minutes walking
Cenote with crystal-clear water great for swimming. Relax with hammocks and shaded areas and enjoy the natural beauty.
Piramide del Pensamiento Positivo
5-minute drive
Unique pyramid promoting positivity and wellness. Offers spiritual workshops and stunning views of Tulum's landscape.
Snorkeling at Cenotes
10-minute drive
Exciting snorkeling through cenotes, exploring underwater caves and local marine life. Rentals and tours available nearby.
Yoga Retreats
6-minute walk
Find tranquility in local yoga studios offering classes for all levels. Perfect for relaxation and rejuvenation during your stay.
Norita Tulum
4 minutes walking
Charming café serving fresh breakfast and locally inspired dishes. Cozy atmosphere with highly praised coffee.
The Pitted Date Vegan Restaurant
7 minutes walking
Vibrant vegan spot with a menu of organic and locally sourced ingredients. Great for healthy eaters and plant-based lovers.
Totem Restaurant & Jazz Lounge
9 minutes walking
Lively jazz lounge offering great music and vibrant nightlife. Perfect for an evening out with family or friends.
La Nave Pizzeria
6 minutes walking
Fun family-friendly atmosphere with pizza and live music nights. Ideal for a casual dinner with a laid-back vibe.
Tips on navigating the city
City Centre
Tulum 12 min · 3300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 95 min · 39.3 mi
Cozumel (CZM) 122 min · 50.4 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 360.0 per person.
Pets
Pets are not allowed.
Number of rooms:
86
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Breakfast
7.5/10
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.4/10
Free Wi-Fi
9.4/10
Location
8.0/10
Paid Wi-Fi
8.5/10
Staff
9.1/10
Value for money
8.4/10
Pros
Friendly staff
Comfortable mattress
Nice grounds
Cons
Service mistakes
Expensive room service
Guest reviews
based on 802 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Copal Tulum Hotel
What are the check-in and check-out times at Copal Tulum Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Copal Tulum Hotel?
Free private parking is available on-site without reservation.
What is the distance from Copal Tulum Hotel to Tulum Archaeological Site?
The hotel is located approximately 3 mi from Tulum Archaeological Site.
What dining options are available at Copal Tulum Hotel?
The hotel features two on-site restaurants offering a range of cuisines.
Which nearby restaurants can be found close to Copal Tulum Hotel?
Nearby restaurants include Vintage Cafe Tulum, The Pitted Date Vegan Restaurant, and Cafe Galeria Tulum, each located about 0.5 mi away.
What amenities are included in the rooms at Copal Tulum Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, a private bathroom with shower and free toiletries, and some feature a kitchenette.
Does Copal Tulum Hotel provide any wellness or fitness facilities?
The hotel offers a fitness centre and a wellness spa providing massage and beauty treatments.
Is there an outdoor swimming pool at Copal Tulum Hotel?
Yes, the hotel has a rooftop infinity pool with stunning views.
What transportation options are offered at Copal Tulum Hotel?
Bicycle and car rental services are available, along with a paid airport shuttle service.
What is the nearest airport to Copal Tulum Hotel?
The nearest airport is Tulum International Airport, located 24 mi away.
What type of breakfast is offered at Copal Tulum Hotel?
An à la carte breakfast is available each morning for an additional charge.
How far is Las Palmas Beach from Copal Tulum Hotel?
Las Palmas Beach is situated 2 mi from the hotel.
What recreational activities are available at Copal Tulum Hotel?
Guests can book yoga classes and participate in organized bike tours and pub crawls.