Copal Tulum Hotel – A Favorite for Families in Tulum
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Key details
About the Hotel
Aldea Zama Ixchel, Tulum, 77760,
-
Close to Las Palmas Beach
Great
8.4
/10
4.7
3.4
/5
Loved by Copal Tulum Hotel guests
Beautiful views
Helpful staff
Excellent room service
Amazing restaurants
"Inside the walls of the hotel is like a jungle, with foliage everywhere."
Kevin from United States
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"Absolutely the best hotel we stayed at in Yucatán, Beautiful, clean hotel and a fitness studio was well equipped and the infinity pool our highlight!"
Julia from Denmark
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"The hotel was really nice with swimming pools and tropical garden."
Knappskog from Norway
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Accommodations & Amenities
Copal Tulum Hotel offers air-conditioned units with private bathrooms, free Wi-Fi, flat-screen TVs, and patios. Some rooms include fully equipped kitchens with microwaves, refrigerators, and stovetops. Select units have private pools, jungle terraces, or rooftop plunge pools. The Jungle Villa spans two floors with three bedrooms, a living area, and a dining space.
Dining & Bars
The hotel has two restaurants. COPAL Gastro & Bar serves breakfast, lunch, and dinner with Mexican-inspired dishes using local ingredients. Kokoro Nigiri Bar specializes in Japanese cuisine, featuring dishes like Bluefin Tuna from Baja California. Room service is available from 8:00 AM to 10:00 PM.
Pool & Wellness
Guests can use the outdoor infinity pool facing west for sunset views, a semi-olympic swimming lane, and a children's area. The Healing Spot spa offers Mayan-inspired treatments, temazcal ceremonies, and jungle-view yoga. A private cenote is located nearby within Aldea Zamá.
Location & Transport
The hotel is 2.5 km from Las Palmas Beach, 2 km from Tulum Bus Station, and 3 km from Parque Nacional de Tulum. Cozumel International Airport is 79 km away. Car and bicycle rentals are available onsite.
Guest Services
Concierge services arrange massages, private chefs, and curated experiences like cenote tours and Mayan cuisine tastings. Rooms feature safes, electric kettles, and streaming TVs. Children can access designated pool areas.
“Copal Tulum feels carved from the jungle itself, a boutique wellness escape deeply rooted in Mayan tradition. Its rooftop infinity pools and culinary experiences are standouts, but the real draw is its private cenote-a rare gem. This is a place for those who seek cultural immersion alongside their poolside cocktails.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Premium Double Jungle Room Rooftop Private Pool Garden View 1 King Bed
2 persons
74 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Deluxe Double Jungle Room Terrace 1 King Bed
2 persons
45 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Deluxe Studio Jungle Terrace Garden View 1 King Bed & 1 King Sofa Bed
2 persons
75 sq. feet
1 King-size bed and 1 Sofa bed
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.5/10Review score
General
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key access
Sports & Fitness
Fitness centre
Diving
Snorkelling
Yoga class
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Paid airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
Outdoor dining area
Children
Cots
Babysitting/Child services
Spa & Leisure
Infinity pool
Rooftop pool
Sun loungers
Sun terrace
Spa & wellness centre
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Open-air bath
Pool with view
Shallow end
Room features
Air conditioning
Sitting area
Patio
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
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Copal Tulum Hotel Location
Aldea Zama Ixchel, Tulum, 77760,
Explore Tulum
Nearby Activities & Dining
Top Attractions
Activities
Dining
Entertainment
Tulum Archaeological Site
10-minute drive
Ancient Mayan ruins overlooking the Caribbean, offering stunning views and rich history. Guided tours available for deeper insight.
Parque Nacional de Tulum
10-minute drive
Natural park featuring beautiful beaches and hiking trails. Ideal for diverse wildlife viewing and scenic picnics.
Cenote Zacil-Ha
25 minutes walking
Cenote with crystal-clear water great for swimming. Relax with hammocks and shaded areas and enjoy the natural beauty.
Piramide del Pensamiento Positivo
5-minute drive
Unique pyramid promoting positivity and wellness. Offers spiritual workshops and stunning views of Tulum's landscape.
Snorkeling at Cenotes
10-minute drive
Exciting snorkeling through cenotes, exploring underwater caves and local marine life. Rentals and tours available nearby.
Yoga Retreats
6-minute walk
Find tranquility in local yoga studios offering classes for all levels. Perfect for relaxation and rejuvenation during your stay.
Norita Tulum
4 minutes walking
Charming café serving fresh breakfast and locally inspired dishes. Cozy atmosphere with highly praised coffee.
The Pitted Date Vegan Restaurant
7 minutes walking
Vibrant vegan spot with a menu of organic and locally sourced ingredients. Great for healthy eaters and plant-based lovers.
Totem Restaurant & Jazz Lounge
9 minutes walking
Lively jazz lounge offering great music and vibrant nightlife. Perfect for an evening out with family or friends.
La Nave Pizzeria
6 minutes walking
Fun family-friendly atmosphere with pizza and live music nights. Ideal for a casual dinner with a laid-back vibe.
Tips on navigating the city
City Centre
Tulum 12 min · 3300 ft
Airports
Aeropuerto de Playa del Carmen (PCM) 95 min · 39.3 mi
Cozumel (CZM) 122 min · 50.4 mi
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 01:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of MXN 360 per person per day.
Pets
Pets are not allowed.
Number of rooms:
86
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1139 verified reviews
9.1 /10
Perfect
91 %
Recommend
Cleanliness
8.7/10
Comfort
8.7/10
Facilities
8.5/10
Free WiFi
9.2/10
Location
7.9/10
Staff
9.1/10
Value for money
8.4/10
Pros
Friendly staff
Comfortable mattress
Nice grounds
Cons
Service mistakes
Expensive room service
Guest reviews
based on 896 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Copal Tulum Hotel
What are the check-in and check-out times at Copal Tulum Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Is parking available at Copal Tulum Hotel?
Free private parking is available on-site without reservation.
What is the distance from Copal Tulum Hotel to Tulum Archaeological Site?
The hotel is located approximately 5 km from Tulum Archaeological Site.
What dining options are available at Copal Tulum Hotel?
The hotel features two on-site restaurants offering a range of cuisines.
Which nearby restaurants can be found close to Copal Tulum Hotel?
Nearby restaurants include Vintage Cafe Tulum, The Pitted Date Vegan Restaurant, and Cafe Galeria Tulum, each located about 0.5 km away.
What amenities are included in the rooms at Copal Tulum Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, a private bathroom with shower and free toiletries, and some feature a kitchenette.
Does Copal Tulum Hotel provide any wellness or fitness facilities?
The hotel offers a fitness centre and a wellness spa providing massage and beauty treatments.
Is there an outdoor swimming pool at Copal Tulum Hotel?
Yes, the hotel has a rooftop infinity pool with stunning views.
What transportation options are offered at Copal Tulum Hotel?
Bicycle and car rental services are available, along with a paid airport shuttle service.
What is the nearest airport to Copal Tulum Hotel?
The nearest airport is Tulum International Airport, located 39 km away.
What type of breakfast is offered at Copal Tulum Hotel?
An à la carte breakfast is available each morning for an additional charge.
How far is Las Palmas Beach from Copal Tulum Hotel?
Las Palmas Beach is situated 3 km from the hotel.
What recreational activities are available at Copal Tulum Hotel?
Guests can book yoga classes and participate in organized bike tours and pub crawls.